Terms & Conditions

Last Updated: June 2026

Welcome to Sunhouse Goods. By accessing this website, placing an order, or otherwise using our services, you agree to the following Terms & Conditions.

Products

Because our products are handcrafted using natural materials, variations in color, grain, texture, and finish are to be expected and are not considered defects. Each item is unique and may differ slightly from product photographs.

Pricing

All prices are listed in U.S. Dollars (USD). We reserve the right to modify pricing, product offerings, and specifications at any time without prior notice.

Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud or unauthorized activity.

An order confirmation does not guarantee acceptance of an order. In rare circumstances, we may be unable to fulfill an order due to inventory, material availability, pricing errors, or other unforeseen circumstances.

Production Times

Many Sunhouse Goods products are handcrafted to order. Production and shipping timelines provided on the website are estimates and are not guaranteed delivery dates.

Custom and Corporate Orders

Custom, personalized, and certain corporate gifting orders may be subject to additional terms regarding production, cancellations, and returns. Please refer to our Returns & Refund Policy for details.

Intellectual Property

All content on this website, including photographs, product designs, graphics, logos, text, and other materials, is the property of Sunhouse Goods and may not be copied, reproduced, distributed, or used without prior written permission.

Website Use

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or interfere with the operation of the website or the experience of other users.

Limitation of Liability

To the fullest extent permitted by law, Sunhouse Goods shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or the purchase or use of our products.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product or order.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors. We are not responsible for the content, policies, or practices of third-party websites or services.

Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of North Carolina, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page and become effective immediately upon posting.

Contact

Questions regarding these Terms & Conditions may be directed to:

Sunhouse Goods
Durham, North Carolina
hannah@sunhousegoods.com