Privacy Policy
Last Updated: June 2026
Sunhouse Goods ("we," "us," or "our") values your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, subscribing to our emails, or otherwise interacting with us.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide to us, including:
• Name
• Email address
• Billing address
• Shipping address
• Phone number
• Information submitted through contact forms
• Information submitted when subscribing to our email newsletter
• Product reviews, comments, or other content you choose to submit
Order and Payment Information
When you make a purchase, payment information is processed securely through third-party payment providers such as Stripe and PayPal. We do not store or have access to your full payment card information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and analytics tools, including:
• IP address
• Browser type
• Device information
• Pages visited
• Referring websites
• Date and time of visits
We use Google Analytics and similar technologies to better understand how visitors use our website and to improve the customer experience.
How We Use Information
We may use your information to:
• Process and fulfill orders
• Communicate regarding purchases and customer service inquiries
• Send newsletters and promotional emails when you have opted in
• Improve our products, services, and website performance
• Analyze website traffic and customer behavior
• Detect fraud or misuse of our website
Email Communications
If you subscribe to our email list, we may send occasional updates, product announcements, and promotional content. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.Product ReviewsIf you submit a product review, the information you choose to provide may be displayed publicly on our website. Please avoid including personal information that you would not wish to be publicly visible.
Third-Party Service Providers
We work with trusted third-party providers to operate our business, including:
• Squarespace (website hosting and ecommerce platform)
• Stripe (payment processing)
• PayPal (payment processing)
• Google Analytics (website analytics)
• Shipping carriers used to fulfill orders
These providers may receive information necessary to perform their services but are not authorized to use your information for unrelated purposes.
Cookies
Our website uses cookies and similar technologies to provide website functionality, remember preferences, and analyze website traffic.You may disable cookies through your browser settings, although some portions of the website may not function properly.
Retention of Information
We may retain order records, customer communications, and related information as necessary for business operations, legal compliance, accounting, record keeping, and customer service purposes.
Security
We take reasonable measures to protect the information you provide.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Sunhouse Goods
Durham, North Carolina
hannah@sunhousegoods.com